CaventisProcurement & Cost Reduction
Offshoring & Outsourcing

Move the right work to the right location.

Offshoring done well delivers 30-50% cost reduction on selected functions - without losing quality or control. Done badly, it is a case study for what not to do. Caventis designs and runs the transition so the savings land and stay.

Where offshoring works

  • Finance, accounting and back-office operations
  • Customer support and technical support
  • Software development, QA and DevOps
  • Marketing operations, content production and design
  • Data processing, research and analytics

What we deliver

  • Function-by-function assessment: what to keep, what to move, what to automate
  • Location strategy - India, Philippines, South Africa, EU near-shore, or hybrid
  • Vendor selection or captive build
  • Transition plan with knowledge capture, shadowing and quality gates
  • Governance model - KPIs, SLAs, escalation, quarterly reviews

How it lands

Every transition is instrumented. Baseline SLAs are measured before the move so the business can see, in real numbers, whether service holds up. We stay through stabilisation and only step out once the offshore team is hitting targets independently.

Offshoring pairs well with procurement transformation and business strategy - the operating model, the location and the go-forward plan need to line up.

Frequently asked questions

Won't offshoring hurt quality?

Not when it is designed and governed properly. We build detailed KPIs, quality gates and shadowing periods into every transition. Service levels are measured before and after so any drift is caught early - and in most cases quality improves because the offshore team is dedicated to a narrower scope than the original in-house team.

Which functions offshore well?

Finance and accounting, customer support, technical support, back-office operations, data processing, software development and QA, marketing operations, and design production. Anything rules-based, digital-first, or repeatable is a strong candidate.

How long does a typical offshore transition take?

3-6 months from decision to steady state for a mid-sized function. We can move faster where the process is well documented, or take longer where knowledge is tacit and needs to be captured before it is handed over.

Related services

Specialist areas that complement this work.

Product sourcing

Find and qualify the right global suppliers for your product.

Supply chain optimisation

Right-size the network end-to-end after you offshore.

Business strategy

Make offshoring part of a broader operating model shift.

Considering offshoring?

A Cost Review shows which functions are best-fit and sizes the saving.

Request a Cost Review